Frequently Asked Questions
Everything you need to know about your Therabody experience.
What is your standard shipping policy?
We offer free standard shipping on all domestic orders over $150. Orders are typically processed within 1-2 business days and delivered within 3-5 business days via FedEx or UPS.
How do I initiate a return or exchange?
We accept returns for unworn and unwashed items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
Yes, we are committed to ethical manufacturing. 85% of our current collection is made from recycled polyester and organic cotton to minimize our environmental footprint.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.